Shipping policy

Shipping Policy (Dinero’s Grooming Co.)

Last updated: [January 30, 2026]

Thank you for shopping with Dinero’s Grooming Co. This Shipping Policy explains how we process and ship orders placed on dinerosgroomingco.com.

1) Processing Time

  • Orders are typically processed within [1–3 business days] (excluding weekends and holidays).

  • During high-volume periods (sales, product launches, holidays), processing may take longer.

If we are experiencing a significant delay, we will contact you by email using the address provided at checkout.

2) Shipping Destinations

We currently ship to:

  • United States (all 50 states): Yes

  • PO Boxes/APO/FPO: yes

  • International shipping: No

If international shipping is available, customers are responsible for any import duties, taxes, and fees charged by their country.

3) Shipping Rates

Shipping costs are calculated at checkout based on:

  • Your delivery address

  • Package weight/dimensions

  • Selected shipping speed

Promotions / Free Shipping:
We may offer free shipping promotions from time to time. Any offer terms (minimum order value, eligible products, regions) will be shown at checkout or on the promotion page.

4) Estimated Delivery Times

Estimated delivery time = processing time + carrier transit time.

Typical transit times after an order ships:

  • Standard Shipping: [2–5 business days]

  • Expedited Shipping: [1–3 business days]

  • Priority/Express (if offered): [1–2 business days]

Please note: delivery estimates are not guaranteed and may be impacted by carrier delays, weather, or other circumstances outside our control.

5) Order Tracking

Once your order ships, you will receive a shipping confirmation email with tracking information. Tracking updates may take 24–48 hours to appear.

6) Address Accuracy

Customers are responsible for entering a complete and accurate shipping address at checkout. If an address is incorrect or incomplete:

  • The carrier may return the package to us, or

  • The package may be delivered to the wrong location

If a package is returned due to an address issue, we can reship it once we receive it back, but additional shipping charges may apply.

7) Lost, Stolen, or Delayed Packages

  • Carrier delays: If tracking shows delays, please allow extra time. We’re happy to help you contact the carrier.

  • Marked “Delivered” but not received: Check with household members, neighbors, building management, and your local carrier office. If still missing, contact us within [7 days] of the delivery scan so we can assist.

  • Stolen packages: We are not responsible for theft after a package is marked delivered. We recommend shipping to a secure location or using a delivery option that offers signature confirmation (if available).

8) Damaged Packages

If your order arrives damaged:

  1. Email us at [support@dinerosgroomingco.com] within [48 hours] of delivery

  2. Include your order number and clear photos of:

    • The outer packaging

    • The damaged product(s)

    • The packing slip (if included)

We will review and determine the best resolution (replacement, store credit, or refund where applicable).

9) Partial Shipments

We may ship items separately if:

  • Products are stored/fulfilled from different locations, or

  • One item is temporarily out of stock

If your order ships in multiple packages, you will receive separate tracking numbers.

10) Questions

For shipping questions or help with an order, contact us: